Have questions about car insurance in Sweden? Need help choosing the right coverage for your vehicle? Our team of experts is here to assist you. Choose from several convenient ways to reach us below.
Send Us a Message
Fill out the form below, and one of our insurance experts will get back to you as soon as possible.
Find Us
Directions
By Public Transport: Our office is a 5-minute walk from T-Centralen metro station. Take the Red, Green, or Blue line to T-Centralen and exit toward Sergels Torg.
By Car: Limited parking is available near our office. We recommend using the nearby P-hus Gallerian parking garage, located a 3-minute walk from our building.
Frequently Asked Contact Questions
What information should I include in my message?
To help us assist you more effectively, please include details such as the type of vehicle you own, your current insurance status, any specific coverage concerns, and the best time to reach you. The more information you provide, the more tailored our response can be.
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. For more complex questions that require research, it may take up to 48 hours. If your matter is urgent, we recommend calling our customer service line directly.
Do you offer in-person consultations?
Yes, we offer in-person consultations at our Stockholm office by appointment only. To schedule a meeting with one of our insurance advisors, please call our office or use the contact form, mentioning your preference for an in-person meeting.
Can I get help in English or other languages?
Yes, our team offers support in multiple languages including English, Swedish, German, and Spanish. Please indicate your language preference when contacting us, and we'll ensure you're connected with a team member who can assist you in your preferred language.
Our Support Team
Sofia Lindberg
Customer Relations Lead
Specializes in helping international customers navigate Swedish insurance requirements
Contact Sofia
Markus Nilsson
Claims Specialist
Expert in guiding customers through the claims process and coverage options
Contact Markus
Elena Rodriguez
Multilingual Advisor
Provides support in Spanish, English, and Swedish for international clients
Contact ElenaWe Value Your Feedback
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Share FeedbackInteresting Facts About Customer Service in Sweden
Customer Satisfaction
Sweden consistently ranks among the top 5 countries globally for customer service quality, with insurance services scoring particularly high in transparency and responsiveness.
Multilingual Support
Over 85% of Swedish customer service professionals speak at least two languages fluently, making Sweden one of the most accessible markets for international customers.
Digital Adoption
Sweden has one of the highest rates of digital customer service adoption, with 78% of insurance inquiries now handled through digital channels rather than traditional phone support.
Consumer Protection
The Swedish Consumer Insurance Bureau (Konsumenternas Försäkringsbyrå) handles over 100,000 insurance-related inquiries annually, providing free, impartial advice to consumers.